Digital Nightmares Have Become Nightmares: What We Must Do is a significant contribution to the ongoing discussion of practical, useful techniques, as well a cogent analysis of how we got here, where we are, and where we are going. This book can help guide our way through the technological nightmares we experience daily.

— Aaron Marcus, user-experience design pioneer, author, and teacher

Each chapter of the book is written in a lucid and engaging style with a number of case studies and examples boxed off within the text to be used for discussion. The organization of the book makes it very usable as a textbook for an undergraduate survey course on computers and society or computer ethics.

— C. Dianne Martin, instructor at George Washington University and the University of North Carolina